Run away FAST!!!!!
by Name withheld for legal reasons
24 Hour Fitness is absolutely the worst company I have ever worked for. I was a personal trainer there in 2005 for several months. I watched trainers all around me at the location where I worked leave on a regular basis in disgust. Not all of them left for better positions. Some described to me that they "hung on as long as possible". Most told me they left not for a better position but that they were tired of the stress and pressure that the management puts on trainers to sell training and to withold fitness advice from clients (so they will buy more training later).
I also left to be a trainer at another company after several months. I simply couldn't take the unprofessionalism of my district and club fitness managers any longer. Months later I returned to 24 Hour Fitness to be a sales counselor and later became an assistant sales manager for 2 years. I had a mortgage to pay and bills to pay and couldn't afford to leave. But I hated almost every day at that position. The stress and pressure was unbearable. But, worse than that, the sheer corruption and incompetance of club upper and district management was beyond belief. One would have to work there to appreciate it. I have never worked at a company that treated employees with such contempt. It was disturbing. I was constantly trying to protect my subordinates from being abused and discarded by corrupt and and dangerously indifferent management staff. The company encourages managers to "write up" employees as much as possible. It results in employees who are excited about entering the fitness industry and changing peoples' lives leaving in frustration and taking their new certifications and experience elsewhere. I met and worked with some very talented people who were even more disgusted by what they saw there than I was and who left within days or weeks of being hired. Our division vice president (who was one of the most evil and corrupt people I have ever met) asked us during a manager meeting once how we could lower our division's 245% employee turnover. Shortly after he then said we needed to put the screws on our employees and "hold them accountable" and put more pressure on them to produce. He wanted us to put them under sweat shop conditions and anyone who complained was to be disciplined further. It was awful.
I currently have a charge pending with the US EEOC for age discrimination against 24 Hour Fitness. I would highly advise anyone who is considering working for this company to stay away and not waste your resources. 24 Hour Fitness trainers are some of the worst I have ever seen and they have a bad reputation in the fitness industry. You could be hurting your career and lose your enthusiasm for the fitness industry if you spend time working for these thieves.