ACTION is a scam
*** Editor's Note - ACTION earned NCCA Accreditation in January 2014 after this post was published.***
I took the cert exam. They didn't even ask for my CPR - which the big ones do. That bothered me. I would expect that if they want NCCA status, they would act like it and require CPR. I also had only signed up for their basic package and they charged me $39 anyway, in spite of their website telling me "we only need your credit card info in case you decide to upgrade". I NEVER wanted to upgrade and didn't order an upgrade and then when I called to ask them to remove the charge - yeah, all you get is a recording that says - email us, we don't answer the phone. My boss doesn't accept their cert, so I studied for exactly two hours with their materials and took the test anyway since they don't give refunds, didn't pass the test, but got 65% correct. C'mon, it takes MONTHS of studying Cooper to pass theirs. Once these guys get NCCA accredited, maybe they can be taken seriously, but you WON'T get a job with an ACTION cert unless you are working for someone who doesn't care, and the fact they charge you for an upgrade and then won't answer the phone tells me something fishy is going on here. I will call NCCA and see if someone there would like to talk about how they run their business.