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Get Started - 8 Simple Steps to Success


Step 1:
Is Personal Training
Right for Me?

Step 2:
Get Certified
Step 3:
Get the Job
Step 4:
Launch Your Business
Step 5:
Train Smarter

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Contact Us and Personal Trainer FAQ

If you are a customer needing support for one of our products, please click on the green oval "support" button in the lower right hand corner of your screen to submit a request.

Most customer service issues are handled within 1 business day.


For a much slower response, you can also write to us at:
5424-10 Sunol Blvd., Suite 166
Pleasanton, CA 94566


Please note: We do not accept checks or returns at this address.


Sorry, but I don't offer telephone support at this time. Our customer support system is so much more efficient than the phone, which enables me to help more people faster.


- Katie Donnelly


Do You Need Advice from our Personal Trainer Community?

Then you are in luck! Because we have the warmest and most helpful personal trainers participating on our site. It's our own volunteer army devoted to helping the personal training profession.

Personal Trainer FAQ

Click below to see questions, answers and discussions about becoming a personal trainer. You can help make the Personal Trainer FAQ better by adding your comments and ratings to each question. There is often more than one right answer to a question so tell us what you think!

business proposal generator 
how many times/plans can you make with the business proposal generator.

Certificate vs. Certification 
Certificate versus certification I graduated this past December with a Career Studies Certificate in Personal Training. I do not have a Certification …

Is this site still supported? 
Is this site still supported? I am interested so I can pass NSCA - CPT and CSCS later on. Thanks!

Questions about having my International (Australian) credentials recognized/tranferred? 
Hi, I am a certified Personal Trainer and Group Fitness Instructor from Australia. My family & I just made the move to California ( I am a U.S. CItizen) …

Client Organization Issues 
I have been a trainer since July of this year, and already have quite a few clients and I'm having trouble keeping track of what I am doing with who. The …

Too Young to be a Personal Trainer? 
I am young..yes, but very enthusiastic about personal training and learning as much as possible.Is there a age requirement to obtain a PT certificate? …

What Are the Highest-Rated International Programs? 
I am interested in becoming a Personal Trainer but I am perplexed by the variety of different programs available. I am interested in going to a highly-rated …

Personal Training Courses Requisites 
I am 52 years old and just started back to working out 3 years ago. Slowly at first, I have lost 45lbs. so far. My question is should I wait and be in …

NUTRITION Certifications 
Wondering if anyone has done any of the nutritional certifications in conjunction with receiving the personal training cert. I'm trying to decide between …

How to become a personal trainer 
I am a student in high school and i want become a personal trainer after high school. I was wondering what classes you recommend for me to take while I'm …

personal trainer vacation 
I am wondering, how do other personal trainers take vacation. I am in the process of starting my own studio, and I am wondering, if I get several clients, …

australia personal trainer certification 
I am a certified Personal Trainer in Vancouver Canada, and am looking into moving to Australia (either Queensland or NSW) and would like to know what type …

personal trainers renting gym space  
As a qualified personal trainer, do we need to pay big rent for the gym space? I am working in Australia and many fitness centers are inventing new techniques …

CPR Certification for Personal Trainers 
Are most CPR certifications only valid for a year or two? And do they cost around $40 every time you renew them? Do you always have to have a valid …

Certified Personal Trainer or Certified Fitness Trainer? 
I don't understand the difference between a certified personal trainer and certified fitness trainer? I have been looking at difference courses and some …

Personal Trainer Physical Job Requirements  
What are the physical job requirements for becoming a certified personal trainer? I am a licensed physical therapist with a desire to work in the fitness …

Am I too old to be a Personal Trainer? 
Will age as personal trainer be a problem? I am 57 and would like to start my own business as a personal trainer but worry it would not be worth the time …

Who are you guys? 
I was interested in your prep kit but so this posting online and it raised a red flag. Are you guys legitimate?

Meal Planning Software 
Hi, I am looking for a reliable and easy to use meal planning software program? Any suggestions out there on the best programs? Thanks! ANSWER: …

Interested in a certification that is not listed on your site 
I am wondering what you think about the personal trainer certification but don't see it listed on the site. Can you tell me if it is a reputable certification? …

Advice for Starting my own Gym 
I am certified through NASM and looking at starting my own gym. Do you have type of business advice or business models that can be utilized for a gym …

How do I download the Personal Trainer Starter Kit 
I signed up for the newsletter but am unable to download the personal trainer starter kit. Can you help?

Where can I find Personal Trainer Forms? 
I am looking for personal training forms that I can download and print out. Medical release forms, Personal information, informed consent, liability waiver …

Do I have to get Re-certified as a personal trainer if I move to another state? 
I am training to become a Personal Trainer in Massachusetts but am considering moving to California. If I get certified before I move, will my certification …

Click here to write your own.

moving to australia Not rated yet
HI! my name is sam and I've just started my courses to become a personal trainer in the united kingdom, I will have a level 2 in fitness and a level …

Personal Training Software Not rated yet
Hi, I am opening a personal training studio and are looking for software that can help me track my clients progress and give them a great visual tool. …

Click here to write your own.


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